Shipping
Fast & Reliable Worldwide Delivery
At ClockworkWristss, we strive to deliver your orders efficiently and securely. Below are the details of our shipping process, delivery timelines, and policies.
1. Order Processing Time
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Order Confirmation: 1-2 business days after payment verification.
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Production & Dispatch:
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Standard Orders: 6-10 business days (customizations may require additional time).
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Expedited Options: Not currently available.
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2. Shipping Methods & Carriers
We partner with trusted logistics providers to ensure reliable delivery:
United States
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Carriers: FedEx, UPS, or USPS (automatically selected based on efficiency).
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Estimated Delivery: 5-12 business days after dispatch (excluding processing time).
International Shipping
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Carriers: Local postal services or major couriers (e.g., DHL, EMS, local partners).
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Estimated Delivery:
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Europe/Canada/Australia: 10-20 business days.
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Asia/Middle East: 8-15 business days.
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Other Regions: 15-30 business days.
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Remote Areas (e.g., islands, rural zones): Delays may extend to 20-30 days.
3. Shipping Costs
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Calculated automatically at checkout based on destination, weight, and order value.
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Free Shipping: Currently not offered (promotions may apply occasionally).
4. Tracking Your Order
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A tracking number and carrier link will be emailed once your order ships.
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Delays? Check tracking first, then contact us at jxctk2502@gmail.com.
5. Customs & Import Taxes
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International customers: Your order may incur customs fees, VAT, or import taxes.
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These charges are the buyer’s responsibility and are not included in order totals.
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We declare the actual order value; falsifying customs forms is prohibited.
6. Shipping Restrictions
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We ship worldwide except to regions under U.S./EU sanctions.
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P.O. Boxes and APO/FPO addresses are accepted but may delay delivery.
7. Lost/Damaged Packages
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Lost in Transit: Contact us after 15 days (domestic) or 30 days (international) for investigation.
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Damaged Items: Email photos of the product and packaging within 48 hours of delivery for assistance.
8. Address Changes
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Update your shipping address within 24 hours of ordering by emailing us. Changes after dispatch may not be possible.
Need Help?
For urgent issues, email jxctk2502@gmail.com with your order number.